Frequently Asked Questions

Here are some answers to the most common questions we get

What all do you do?

We we do quite a lot, we build websites from ground up, redesigns, migrations, website security, Search Engine Optimization (SEO) and expertise in wordpress and content management. We also do freelance IT projects for mainly Government organizations that has nothing to do with websites.

Do you offer web hosting?

Yes we do, however we recommend our clients to setup their own Managed WordPress Hosting at Kinsta as we host with them because they are reliable, fast secure and it is based on Google Cloud Platform. Most clients appreciate to be independent and have their own hosting account, that is why we recommend to sign up yourself and just connect your account at Kinsta with ours by giving us an administrator role so we can administer & configure your website settings. Check out the managed hosting plans

Do you have an hourly rate?

Once our website designs are completed and live, we offer to handle content changes, edits and other work done at our € 75, – hourly rate.

How does the design process work?

Intake process
I listen to your needs and questions then develop a vision as to how your website will look, how it will engage your clientele and how it will represent you well. I will collect all important information & credentials I need to be able to start working on your project.

Build process
I will start working on your project and it will be a do it together thing. While I build the design you can watch and provide content, images & logo´s. If you do not have any images or logo´s I will provide you the tools how to obtain free to use or paid images or facilitate logo design by a freelancer or agency. I can make a simple text logo if needed.

Review / Approval process
This is a formal process for you to review and approve the project as we initially agreed. Hereafter we can agree additional work for a fixed or hourly rate.

Do you travel for meetings?

I am based in the Netherlands between Rotterdam and The Hague and I can travel within a 25 KM range. I have a travel policy but am happy to make arrangements to meet.

What's your design time turn around?

For web design, pending clear communication and all information provided at the start of the project. Once the design and layout is approved, then I move forward with the rest of the site. The majority of my website design projects last between 30-90 days.

How do you handle payments?

Most projects are handled with an investment or 50% up front and 50% upon completion. Payment must be made in full before items are published to web.  Our main payment processor is Paypal and allows you to pay with any credit card or linked bank account. For European citizens we can arrange bank payments.

Frequently asked questions November 10, 2018